# Managed Wi-Fi Infrastructure for a Multi-Building Residential Community

**Client:**
Real Estate Investment Group

**Solution Type:**
IT Services + Smart Spaces

**Industry:**
Multifamily / Real Estate Development

**Functionality:**
Managed Wi-Fi · PPSK Authentication · Omada Pro Network · Bulk-Billed Connectivity

**General Info**
_A property developer managing three residential buildings with over 1,000 apartments wanted to provide residents with fast, reliable internet — without the operational headaches of managing multiple ISPs._

_The existing model, where each tenant contracted their own service, caused inconsistent performance, high support volume, and missed revenue opportunities for the property owner._

_Zakini designed and implemented a fully managed Wi-Fi infrastructure using Omada Pro network technology with PPSK (Per-Person Secure Key) authentication._

_The solution provided residents with secure, high-speed internet throughout the property while enabling the building owner to bulk bill connectivity, turning Wi-Fi into a new revenue stream._

# **01**

## **Project Overview**

_Zakini delivered a turnkey managed Wi-Fi network spanning three buildings and 1,000+ apartments, providing consistent coverage and centralized control._

_The system eliminates the need for individual ISP contracts and gives the property management team full visibility, security, and monetization capabilities._

# **02**

## **Challenge**

**_The developer needed a network that could:_**

- _Provide high-speed, reliable coverage to every apartment and common area._
- _Offer secure, tenant-specific access while maintaining centralized management._
- _Reduce support complexity and improve the resident experience._
- _Generate recurring revenue by bulk billing connectivity services to tenants._
- _Scale easily as occupancy and demand grow._

# **03**

## **Solution**

**_Zakini engineered a carrier-grade managed Wi-Fi solution tailored for multifamily environments:_**

- _Omada Pro cloud-managed network, delivering enterprise-grade performance and control._
- _PPSK (Per-Person Secure Key) authentication for individual, secure access per tenant — no shared passwords or complex configurations._
- _Centralized management dashboard, allowing the property management team to monitor usage and performance in real time._
- _Redundant internet uplinks for continuous availability and bandwidth optimization._
- _Separate network segments for residents, management, and building systems to ensure security and performance._
- _Bulk billing integration, allowing the owner to include Wi-Fi as part of the monthly rent and increase ARPU (Average Revenue Per Unit)._

_Zakini continues to monitor, maintain, and optimize the network as part of an ongoing managed services agreement._

# **04**

## **Result**

**_The property now operates with a fully managed, scalable Wi-Fi infrastructure that adds value for both residents and ownership:_**

- _Reliable, high-speed coverage across all apartments and amenities._
- _Individual secure access for each resident using PPSK technology._
- _Reduced tenant support requests and simplified onboarding._
- _Increased property revenue through bulk billing and ARPU growth._
- _Future-ready platform, designed to scale with new buildings and IoT integrations._

_Outcome_

# **_1000+_**

_Apartments covered with high-speed managed Wi-Fi_

# **_+15%_**

_Increase in ARPU through bulk billing model_

# **_100 %_**

_Tenant onboarding with secure PPSK access_